Privacy Policy

Fernandes Realty (ABN 66 201 927 208) respects your privacy.

We are committed to safeguarding your privacy and only collects personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy sets out how we collect and treat your personal information.

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What is personal information?

 “Personal Information” is information we hold which is identifiable as being about you.

 

Method of collecting information

Fernandes Realty will, from time to time, receive and store personal information when you submit a query via our websites, provide personal information when using our services, communicate with us through correspondence, chats, email, or when you share information with us over the telephone or in person; or share information from social media platforms or information provided to us directly or given to us in other forms.

The type of information Fernandes Realty may collect, and hold includes:

-  your name, your email address, your mobile number, your telephone number/s.

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What do we do with your information?

Information collected enables Fernandes Realty to provide information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

Fernandes Realty may contact you by a variety of measures including, but not limited to telephone, email, sms or mail and by providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Fernandes Realty, its customers or third parties.

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Disclosure

We may be required to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, warrant, during a legal proceeding or in response to a law enforcement agency request.

 

Access and correction

You may request access to the personal information we hold about you by contacting us using the details below. We may decline your request for access in circumstances prescribed by the Privacy Act.

If you believe the personal information, we hold about you is inaccurate, incomplete, or out of date, please notify us immediately and we will take reasonable steps to correct the information.

Security of your personal information

Fernandes Realty is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, policies and procedures are in place to safeguard and secure your information.

 

Complaints

We take complaints very seriously, if you wish to make a complaint about a breach of the Privacy Act, the APPs or a privacy code that applies to us, please contact us using the details below and we will take reasonable steps to investigate the complaint and respond to you.

 

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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Website

When you come to our website (fernandesrealty.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used to analyse how people use our site, such that we can improve our service.

 

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it and, under what circumstances, if any, we use and/or disclose it.

If our organisation is acquired or merged with another company your information may be transferred to the new organisation so that we may continue to communicate to you.

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Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at enquiries@fernandesrealty.com.au or mail: Fernandes Realty, PO Box 71, Stockton NSW 2295